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COVID-19 (Coronavirus) Update

May 29, 2020 Letter

To Our Residents and Family Members:

We want to inform you that at Oak Ridge Care Center (ORCC) we have 10 confirmed active cases of COVID-19. Please see the below table for our case breakdown:

Confirmed Residents:
Tested at ORCC: 2
Tested Before Admission: 5

Confirmed Staff: 3

Recovered Residents & Staff: 4

No residents have tested positive at Oak Ridge Care Center since May 14. Any staff members who are showing symptoms and/or have tested positive for COVID-19 are not working in the building until cleared by the health department. Any residents showing symptoms will continue to be tested.

The safety and wellbeing of our residents is our top priority. We are doing what we can to limit the spread of COVID-19 within Oak Ridge Care Center, including staying in very close communication with local and state health officials to ensure we are taking all the appropriate steps under current circumstances.

We are taking steps based on guidance from the Centers for Disease Control and Prevention (CDC) and the Center for Medicare and Medicaid Services (CMS) to reduce the spread and impact of COVID-19, such as:

  • Enhanced infection control precautions
  • Screening residents, staff, and essential visitors for expanded list of symptoms
  • Restricting visitation and entry of people to the building
  • Testing staff and residents for COVID-19 based on current protocols and availability of tests
  • Postponing communal activities
  • Creating a separate unit for our COVID-19 positive residents
  • installing a sealed barrier to further promote infection control
  • Dropping off necessary items for the designated unit via contactless strategies
  • Utilizing disposable products when possible for our COVID-19 positive residents
  • Staff utilizing N95 masks when caring for COVID-19 positive residents

Due to government privacy requirements, we cannot divulge specific information about the individuals who have confirmed or suspected COVID-19, unless they are your family member and you have the necessary permissions to receive such information.

We know you are concerned about your loved one, but it is crucial that we restrict visitation to reduce the spread of this virus to others. We will contact you directly if your loved one is suspected or diagnosed with COVID-19.

We also understand that connecting with family members is incredibly important to our residents. Family members are encouraged to connect with their loved ones through video chat, calling, texting, or on social media. Please speak to a member of our activities or social services department for assistance with video chat.

We need your help in battling COVID-19. Please visit the CDC website (www.cdc.gov/coronavirus) to learn how you can help prevent the spread in our community, since continued spread in the larger community increases the chance the virus will work its way into our building.

This is a difficult time for everyone. We will continue to provide you with updates. Please know that we are adhering to guidelines from the local and state health departments, which continue to evolve as we learn more about this virus.

We know that you may have questions and we encourage you to contact our center. Please call us at 262-878-2788 or visit our website oakridgecarecenter.com for updates.

Sincerely,

Steve Kuranz, Executive Director

May 27, 2020 Letter

To Our Residents and Family Members:

We want to inform you that at Oak Ridge Care Center (ORCC) we have 9 confirmed cases of COVID-19. Please see the below table for our case breakdown:

Confirmed Residents:
Tested at ORCC: 2
Tested Before Admission: 4

Confirmed Staff: 3

We are happy to report that our first resident has recovered and was cleared by the health department to discharge. No residents have tested positive at Oak Ridge Care Center since May 14. Any staff members who are showing symptoms or have tested positive for COVID-19 are not working in the building until cleared by the health department. Any residents showing symptoms will continue to be tested.

The safety and wellbeing of our residents is our top priority. We are doing what we can to limit the spread of COVID-19 within Oak Ridge Care Center, including staying in very close communication with local and state health officials to ensure we are taking all the appropriate steps under current circumstances.

We are taking steps based on guidance from the Centers for Disease Control and Prevention (CDC) and the Center for Medicare and Medicaid Services (CMS) to reduce the spread and impact of COVID-19, such as:

  • Enhanced infection control precautions
  • Screening residents, staff, and essential visitors for expanded list of symptoms
  • Restricting visitation and entry of people to the building
  • Testing staff and residents for COVID-19 based on current protocols and availability of tests
  • Postponing communal activities
  • Creating a separate unit for our COVID-19 positive residents
  • installing a sealed barrier to further promote infection control
  • Dropping off necessary items for the designated unit via contactless strategies
  • Utilizing disposable products when possible for our COVID-19 positive residents
  • Staff utilizing N95 masks when caring for COVID-19 positive residents

Due to government privacy requirements, we cannot divulge specific information about the individuals who have confirmed or suspected COVID-19, unless they are your family member and you have the necessary permissions to receive such information.

We know you are concerned about your loved one, but it is crucial that we restrict visitation to reduce the spread of this virus to others. We will contact you directly if your loved one is suspected or diagnosed with COVID-19.

We also understand that connecting with family members is incredibly important to our residents. Family members are encouraged to connect with their loved ones through video chat, calling, texting, or on social media. Please speak to a member of our activities or social services department for assistance with video chat.

We need your help in battling COVID-19. Please visit the CDC website (www.cdc.gov/coronavirus) to learn how you can help prevent the spread in our community, since continued spread in the larger community increases the chance the virus will work its way into our building.

This is a difficult time for everyone. We will continue to provide you with updates. Please know that we are adhering to guidelines from the local and state health departments, which continue to evolve as we learn more about this virus.

We know that you may have questions and we encourage you to contact our center. Please call us at 262-878-2788 or visit our website oakridgecarecenter.com for updates.

Sincerely,

Steve Kuranz, Executive Director

May 21, 2020 Letter

To Our Residents and Family Members:

We want to inform you that at Oak Ridge Care Center we have 8 confirmed cases of COVID-19, and 3 staff members and 2 residents pending test results. Six of the confirmed cases are residents. Three of these residents tested positive for COVID-19 previous to admission and were admitted to the designated unit. Two of the confirmed cases are staff members.

The safety and wellbeing of our residents is our top priority. We are doing what we can to limit the spread of COVID-19 within Oak Ridge Care Center, including staying in very close communication with local and state health officials to ensure we are taking all the appropriate steps under current circumstances.

We are taking steps based on guidance from the Centers for Disease Control and Prevention (CDC) and the Center for Medicare and Medicaid Services (CMS) to reduce the spread and impact of COVID-19, such as:

  • Enhanced infection control precautions
  • Screening residents, staff, and essential visitors for expanded list of symptoms
  • Restricting visitation and entry of people to the building
  • Testing staff and residents for COVID-19 based on current protocols and availability of tests
  • Postponing communal activities
  • Creating a separate unit for our COVID-19 positive residents
  • installing a sealed barrier to further promote infection control
  • Dropping off necessary items for the designated unit via contactless strategies
  • Utilizing disposable products when possible for our COVID-19 positive residents
  • Staff utilizing N95 masks when caring for COVID-19 positive residents

Due to government privacy requirements, we cannot divulge specific information about the individuals who have confirmed or suspected COVID-19, unless they are your family member and you have the necessary permissions to receive such information.

We know you are concerned about your loved one, but it is crucial that we restrict visitation to reduce the spread of this virus to others. We will contact you directly if your loved one is suspected or diagnosed with COVID-19.

We also understand that connecting with family members is incredibly important to our residents. Family members are encouraged to connect with their loved ones through video chat, calling, texting, or on social media. Please speak to a member of our activities or social services department for assistance with video chat.

We need your help in battling COVID-19. Please visit the CDC website (www.cdc.gov/coronavirus) to learn how you can help prevent the spread in our community, since continued spread in the larger community increases the chance the virus will work its way into our building.

This is a difficult time for everyone. We will continue to provide you with updates. Please know that we are adhering to guidelines from the local and state health departments, which continue to evolve as we learn more about this virus.

We know that you may have questions and we encourage you to contact our center. Please call us at 262-878-2788 or visit our website oakridgecarecenter.com for updates.

Sincerely,

Steve Kuranz, Executive Director

May 19, 2020 Letter

To Our Residents and Family Members:

We want to inform you that at Oak Ridge Care Center we have 6 confirmed cases of COVID-19 and 2 staff members pending test results. No residents, other than those already identified, are suspected at this time. Four of the confirmed cases are residents. One of these residents tested positive for COVID-19 previous to admission and was admitted to the designated unit. Two of the confirmed cases are staff members.

The safety and wellbeing of our residents is our top priority. We are doing what we can to limit the spread of COVID-19 within Oak Ridge Care Center, including staying in very close communication with local and state health officials to ensure we are taking all the appropriate steps under current circumstances.

We are taking steps based on guidance from the Centers for Disease Control and Prevention (CDC) and the Center for Medicare and Medicaid Services (CMS) to reduce the spread and impact of COVID-19, such as:

  • Enhanced infection control precautions
  • Screening residents, staff, and essential visitors for expanded list of symptoms
  • Restricting visitation and entry of people to the building
  • Testing staff and residents for COVID-19 based on current protocols and availability of tests
  • Postponing communal activities
  • Creating a separate unit for our COVID-19 positive residents
  • installing a sealed barrier to further promote infection control
  • Dropping off necessary items for the designated unit via contactless strategies
  • Utilizing disposable products when possible for our COVID-19 positive residents
  • Staff utilizing N95 masks when caring for COVID-19 positive residents

Due to government privacy requirements, we cannot divulge specific information about the individuals who have confirmed or suspected COVID-19, unless they are your family member and you have the necessary permissions to receive such information.

We know you are concerned about your loved one, but it is crucial that we restrict visitation to reduce the spread of this virus to others. We will contact you directly if your loved one is suspected or diagnosed with COVID-19.

We also understand that connecting with family members is incredibly important to our residents. Family members are encouraged to connect with their loved ones through video chat, calling, texting, or on social media. Please speak to a member of our activities or social services department for assistance with video chat.

We need your help in battling COVID-19. Please visit the CDC website (www.cdc.gov/coronavirus) to learn how you can help prevent the spread in our community, since continued spread in the larger community increases the chance the virus will work its way into our building.

This is a difficult time for everyone. We will continue to provide you with updates. Please know that we are adhering to guidelines from the local and state health departments, which continue to evolve as we learn more about this virus.

We know that you may have questions and we encourage you to contact our center. Please call us at 262-878-2788 or visit our website oakridgecarecenter.com for updates.

Sincerely,

Steve Kuranz, Executive Director

May 15, 2020 Letter

To Our Residents and Family Members:

We want to inform you that at Oak Ridge Care Center, we have 5 confirmed cases of COVID-19 and four suspected case awaiting test results. Three of the confirmed cases are residents. Two of the confirmed cases are staff members. The four suspected cases are among residents. All four of these residents were tested on May 13 or May 14 and tested negative at that time, however, they are being retested due to potential symptoms.

The safety and wellbeing of our residents is our top priority. We are doing what we can to limit the spread of COVID-19 within Oak Ridge Care Center, including staying in very close communication with local and state health officials to ensure we are taking all the appropriate steps under current circumstances.

We are taking steps based on guidance from the Centers for Disease Control and Prevention (CDC) and the Center for Medicare and Medicaid Services (CMS) to reduce the spread and impact of COVID-19, such as:

  • Enhanced infection control precautions
  • Screening residents, staff, and essential visitors for expanded list of symptoms
  • Restricting visitation and entry of people to the building
  • Testing staff and residents for COVID-19 based on current protocols and availability of tests
  • Postponing communal activities
  • Creating a separate unit for our COVID-19 positive residents

Due to government privacy requirements, we cannot divulge specific information about the individuals who have confirmed or suspected COVID-19, unless they are your family member and you have the necessary permissions to receive such information.

We know you are concerned about your loved one, but it is crucial that we restrict visitation to reduce the spread of this virus to others. We will contact you directly if your loved one is suspected or diagnosed with COVID-19.

We also understand that connecting with family members is incredibly important to our residents. Family members are encouraged to connect with their loved ones through video chat, calling, texting, or on social media. Please speak to a member of our activities or social services department for assistance with video chat.

We need your help in battling COVID-19. Please visit the CDC website (www.cdc.gov/coronavirus) to learn how you can help prevent the spread in our community, since continued spread in the larger community increases the chance the virus will work its way into our building.

This is a difficult time for everyone. We will continue to provide you with updates. Please know that we are adhering to guidelines from the local and state health departments, which continue to evolve as we learn more about this virus.

We know that you may have questions and we encourage you to contact our center. Please call us at 262-878-2788 or visit our website oakridgecarecenter.com for updates.

Sincerely,

Steve Kuranz, Executive Director

May 14, 2020 Letter

To Our Residents and Family Members:

We want to inform you that at Oak Ridge Care Center, we have 2 confirmed cases of COVID-19 and one suspected case awaiting test results.

The safety and wellbeing of our residents is our top priority. We are doing what we can to limit the spread of COVID-19 within Oak Ridge Care Center, including staying in very close communication with local and state health officials to ensure we are taking all the appropriate steps under current circumstances.

We are taking steps based on guidance from the Centers for Disease Control and Prevention (CDC) and the Center for Medicare and Medicaid Services (CMS) to reduce the spread and impact of COVID-19, such as:

  • Enhanced infection control precautions
  • Screening residents, staff, and essential visitors for expanded list of symptoms
  • Restricting visitation and entry of people to the building
  • Testing staff and residents for COVID-19 based on current protocols and availability of tests
  • Postponing communal activities
  • Creating a separate unit for our COVID-19 positive residents

Due to government privacy requirements, we cannot divulge specific information about the individuals who have confirmed or suspected COVID-19, unless they are your family member and you have the necessary permissions to receive such information.

We know you are concerned about your loved one, but it is crucial that we restrict visitation to reduce the spread of this virus to others. We will contact you directly if your loved one is suspected or diagnosed with COVID-19.

We also understand that connecting with family members is incredibly important to our residents. Family members are encouraged to connect with their loved ones through video chat, calling, texting, or on social media. Please speak to a member of our activities or social services department for assistance with video chat.

We need your help in battling COVID-19. Please visit the CDC website (www.cdc.gov/coronavirus) to learn how you can help prevent the spread in our community, since continued spread in the larger community increases the chance the virus will work its way into our building.

This is a difficult time for everyone. We will continue to provide you with updates. Please know that we are adhering to guidelines from the local and state health departments, which continue to evolve as we learn more about this virus.

We know that you may have questions and we encourage you to contact our center. Please call us at 262-878-2788 or visit our website oakridgecarecenter.com for updates.

Sincerely,

Steve Kuranz, Executive Director

May 8, 2020 Letter

To Our Residents and Family Members:

We want to inform you that at Oak Ridge Care Center, we have 1 confirmed case of COVID-19. This confirmed case is a staff member who tested positive on April 27, 2020. This is the only resident or staff member who has tested positive to date. No residents or staff members have pending tests at this time.

The safety and wellbeing of our residents is our top priority. We are doing what we can to limit the spread of COVID-19 within Oak Ridge Care Center, including staying in very close communication with local and state health officials to ensure we are taking all the appropriate steps under current circumstances.

We are taking steps based on guidance from the Centers for Disease Control and Prevention (CDC) and the Center for Medicare and Medicaid Services (CMS) to reduce the spread and impact of COVID-19, such as:

  • Enhanced infection control precautions
  • Screening residents, staff, and essential visitors for expanded list of symptoms
  • Restricting visitation and entry of people to the building
  • Testing staff and residents for COVID-19 based on current protocols and availability of tests
  • Postponing communal activities and dining

Due to government privacy requirements, we cannot divulge specific information about the individuals who have confirmed or suspected COVID-19, unless they are your family member and you have the necessary permissions to receive such information.

We know you are concerned about your loved one, but it is crucial that we restrict visitation to reduce the spread of this virus to others. We will contact you directly if your loved one is suspected or diagnosed with COVID-19.

We also understand that connecting with family members is incredibly important to our residents. Family members are encouraged to connect with their loved ones through video chat, calling, texting, or on social media.

We need your help in battling COVID-19. Please visit the CDC website (www.cdc.gov/coronavirus) to learn how you can help prevent the spread in our community, since continued spread in the larger community increases the chance the virus will work its way into our building.

This is a difficult time for everyone. We will continue to provide you with updates. Please know that we are adhering to guidelines from the local and state health departments, which continue to evolve as we learn more about this virus.  

We know that you may have questions and we encourage you to contact our center. Please call us at 262-878-2788 for updates on the status of your loved one.

Sincerely,

Lori Post, LNHA
Administrator
Oak Ridge Care Center

May 1, 2020 Letter

Resident Loved Ones,

Everyone at Oak Ridge Care Center/Timber Oaks continues to think of you and your family during this time. We wanted to provide you with some updates from this past week:

  1. Oak Ridge Care Center received confirmation on Monday, April 27 that one of our team members was positive for COVID-19. This individual has not been in the facility since April 18, 2020. This individual is reporting that they are feeling better, however, they continue to remain out of the facility at this time as a precaution. Thankfully no other staff or residents have tested positive. We remain in close contact with the Racine County Health Department for continued direction.
  2. We would inform you as soon as possible if another positive case is confirmed at the facility. Staff continue to prepare and focus efforts on COVID-19 prevention and control plans including setting up a designated area and designated staff to care for COVID-19 positive residents.
  3. As a precaution, staff at Oak Ridge Care Center continue to wear full Personal Protection Equipment (PPE), including eye protection, at all times in resident care areas as a precaution recommended by the Racine County Health Department. Staff are applying techniques to conserve and utilize extended use PPE as recommended by the Centers for Disease Control (CDC).
  4. We continue to look for additional suppliers and alternatives to add to our PPE stock. Requests have been filed with the Wisconsin Department of Health Services (DHS) and the Racine County Health Department for additional supplies and resources as they become available. PPE donations are also accepted at the facility.
  5. Our department head and RN nurse management team are working tirelessly to remain current with the recommendations from the CDC, CMS, DHS, and the Racine County Health Department, write policies, make critical procedure decisions, and ensure that all staff members are educated and trained.
  6. Please call and speak to our social services department if you wish to schedule video conferencing visits with your loved one.
  7. Though we continue to ask that resident loved ones refrain from dropping off items at the facility, we continue to accept letters and packages from USPS, UPS and FedEx. The residents have been thrilled to receive packages!
  8. Thank you to those who have donated supplies, items from our Amazon Wishlist, and treats for staff and residents. They brighten the day of our residents and staff.

Our leadership team is incredibly proud of our amazing crew of caregivers who have adapted to process changes to protect the residents and provide the best care possible during this time. Thank you for doing your part to prevent the spread of COVID-19 in our communities. As always, if you have questions or concerns please call the facility and speak with a staff member.

Sincerely,
Lori Post, LNHA
Administrator
Oak Ridge Care Center

March 18, 2020 Letter

Dear Timber Oaks Loved Ones,

We are pleased to report that Timber Oaks continues to remain COVID-19 free for residents and staff. Please know that we would inform you as soon as possible if a positive case is confirmed in the facility.

We continue to see donations of gowns and surgical masks and pump bottles of hand soap. Please reach out to us at 262-878-4899 if you are able to provide any of these items.

Staff is so very thankful for the treats and lunches that have been provided by our wonderful residents’ families. Thank you so much for keeping our tummies and hearts full. We are so appreciative for the well wishes and the overall support we continue to receive.

Our leadership team is so very proud of our awesome caregivers who are continuously willing to go the extra mile to assure our residents stay healthy and safe.

We continue to think of you all and hope you are all doing well. As always if you have any questions or concerns please don’t hesitate to reach out to us.

Warmest regards,
Jackie Duryee, LPN
Administrator
Timber Oaks